Privacy Policy

Last Updated: [Insert Date]

Welcome to US Kayak Adventure (“we,” “our,” or “us”). We’re committed to protecting your privacy as you prepare for your water adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uskayakadventure.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide quality kayaking gear and excellent service:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Transaction Details: Information about the kayaks, accessories, and other products you purchase.
• Technical Data: IP address, browser type, device information, and how you navigate our site.
• Communications: Records of your questions or requests when you contact our customer service.

2. How We Use Your Information

We use your information responsibly to enhance your kayaking shopping experience:

• Process your orders for kayaks, trolling motors, PFDs, and other gear
• Provide customer support for your purchases
• Improve our website and product offerings based on how adventurers like you use our site
• Send you important updates about your orders (like shipping notifications)
• Prevent fraud and enhance the security of our payment systems
• Comply with legal requirements related to kayaking equipment sales

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners for payment processing (PayPal, credit card companies), shipping carriers, and website analytics.
• Legal Compliance: We may disclose information if required by law or to protect the safety of our kayaking community.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your information with the same care we put into selecting our kayaking gear:

• All transactions are processed through PCI-compliant systems
• We use 256-bit SSL encryption throughout our website
• Payment details are not stored on our servers after processing
• Regular security audits of our systems

While we implement strong security measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your personal information:

• Access: You can review and update your account information anytime
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Marketing Preferences: Opt-out of promotional emails while still receiving order-related communications
• Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for our checkout process and account functions
• Performance Cookies: Help us understand how kayakers use our site to improve navigation and product displays
• Advertising Cookies: Allow us to show relevant kayaking gear ads on other platforms (you can opt-out)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect some website features.

7. International Data Transfers

As we serve kayakers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell kids’ kayaks and life jackets, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our kayaking business evolves. Significant changes will be communicated through our website or email. The “Last Updated” date at the top indicates when revisions were made.