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Welcome to Kayak Specialty Store

These Terms and Conditions govern your use of uskayakadventure.com (the “Site”) and all purchases made through our online store. By accessing our Site or making a purchase, you agree to be bound by these Terms. Please read them carefully.

Kayak Specialty Store is dedicated to serving outdoor enthusiasts with premium kayaking gear and accessories. Our terms are designed to ensure transparent and fair transactions while protecting both our customers and our business.

1. User Responsibilities

1.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

1.2 Prohibited Activities

You agree not to:

  • Use the Site for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the Site
  • Make fraudulent purchases or false claims
  • Resell products purchased from our Site without authorization

2. Products and Services

2.1 Product Descriptions

We strive to provide accurate descriptions and images of our kayaking products including:

  • Kayaks and fishing kayaks
  • Trolling motors and accessories
  • Safety equipment (PFDs, life jackets)
  • Kayak upgrades and essentials

However, we cannot guarantee that colors or specifications will appear exactly as shown due to monitor variations.

2.2 Product Availability

All products are subject to availability. We may limit quantities and may discontinue products without notice.

2.3 Intended Use

Our products are designed for recreational kayaking and fishing. You assume all risks associated with proper use of kayaking equipment and safety gear.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Errors in pricing or description
  • Suspected fraudulent activity

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

4.3 International Orders

We ship worldwide except to certain Asian and remote regions. International customers are responsible for any customs duties, taxes, or import fees.

4.4 Delivery Issues

You must inspect products upon delivery and report any damage within 48 hours to [email protected].

5. Returns and Refunds

5.1 Return Policy

Most new, unused items in original packaging may be returned within 15 days of delivery for a refund or exchange.

5.2 Non-Returnable Items

For safety and hygiene, these items cannot be returned unless defective:

  • Inflatable PFDs and Kayak Fishing PFDs (if removed from packaging)
  • Foot Traction Pads (if installed or removed from packaging)
  • Used Kayak Seats
  • Installed or used electrical components (Batteries, Trolling Motors)

5.3 Return Process

  1. Contact us within 15 days of delivery
  2. Wait for return authorization
  3. Ship items in original packaging
  4. Customer pays return shipping unless the return is due to our error

5.4 Refund Processing

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Shipping charges are non-refundable except for our errors.

6. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is our property or our licensors’ and is protected by copyright laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

Kayak Specialty Store is not liable for:

  • Injuries resulting from improper use of products
  • Damage caused by product modifications
  • Incidental or consequential damages from product use

7.2 Website Use

We are not liable for:

  • Temporary website unavailability
  • Technical errors beyond our reasonable control
  • Third-party actions that affect your use of the Site

8. General Provisions

8.1 Governing Law

These Terms are governed by the laws of the United States and the state where our business is registered.

8.2 Changes to Terms

We may update these Terms periodically. Continued use of the Site after changes constitutes acceptance.

8.3 Contact Information

For questions about these Terms:

Kayak Specialty Store
114 Middle Road, US 05488
Email: [email protected]

Thank you for choosing Kayak Specialty Store! We’re committed to providing quality kayaking gear and excellent customer service. Paddle safely and enjoy your adventures!